All GS 1-10 (or equivalent) employees listed as having a targeted disability as identified in Form SF256 AND have a "permanent" appointment (Type of Appointment code is 01, 02, 06, or 07)

Complete and effective customer feedback loops will be identified for the Department’s 20 highest volume externally facing processes. Process owners must demonstrate how customer feedback is used to inform operational improvements and decisions before the loop will be counted as complete.

All GS 11 and above (or equivalent) employees listed as having a disability, including those coded (06) who do not identify the disability AND have a "permanent" appointment (Type of Appointment code is 01, 02, 06, or 07)

Percent of managers that provided a rating of 8 or higher on a scale of 1 - 10 to the question "Applicants referred had the skills to perform the job"

% of reasonable accommodations that were granted IAW established timelines out of the total number that were requested

% of employees completing training and development programs or courses in the area of career management/development.

Ensure that releases of updated software functionality, onboarding additional customer groups, and other expansions of system capabilities for these critical programs are delivered on time and on-budget.