The Employee Engagement index consists of 15 FEVS questions that concentrate on factors that lead to an engaged workforce (e.g., supporting employee development, communicating agency goals).

This indicator describes a major service that ES provides to its customer base via the Acquisition Tower -- that being the delivery of supplies and/or services from requirements submission to final contract award (i.e., the full procurement cycle). 100% <= 120 Days. The sources for these data are the C. Suite System (Procurement Action Lead Time Report) and the ES Tableau Data Environment.

The House Committee on Oversight and Reform (COR) grades agencies implementation of key pieces of legislation: FITARA, Modernizing Government Technology (MGT) Act, and Federal Information Security Modernization Act (FISMA) based on selected scoring methodologies for areas from a wide range of options, then the COR tasks the Government Accountability Office (GAO) to collect and score the information according to the COR's direction. The Agency data sets GAO uses are generally publicly available and regularly updated and from which the COR derives an overall Bi-annual letter grade/score of: A, B, C, D or F - (0.0=F) to (4.0=A).

Due to the cyclical nature of these programs, it is important to track annual key activities that support the programs. The internal activities that are tracked are those considered to be the most important in meeting the long-term goals of the cyclical census programs.

Customer satisfaction is a critical measure of BEA’s ability to provide the types of data that are relevant, accurate, and demanded by users. BEA measures the level of customer satisfaction through an on-going online survey of users.

Proposed new indicator for FY 2022. Measure is under development.

Customer satisfaction is a critical measure of BEA’s ability to provide the types of data that are relevant, accurate, and demanded by users. BEA measures the level of customer satisfaction through an on-going online survey of users.

BEA must continually update its economic accounts to keep pace with the ever-changing U.S. and global economies. The BEA Strategic Plan tracks BEA’s progress toward achieving the milestones related to improvements to BEA's accounts. This indicator tracks the bureau's progress toward achieving milestones of data and methodological improvements.

This KPI looks into the Trademarks service level on customers that indicated the trademarks employees they interacted with were helpful. This is in line with OMB A-11 Sec. 280 HISP requirements.