This index is made up of 13 FEVS questions, which taken together indicate the extent to which employees believe their organizational culture promotes improvement in processes, products and services, and organizational outcomes.

Proposed new indicator for FY 2022. Measure is under development.

This KPI looks into the Patents service level on satisfaction from customers seeking assistance as a pro se applicant when filing a patent application. This is in line with OMB A-11 Sec. 280 HISP requirements.

An Economic Benefit is a dollar value of all financial/contractual transactions, capacity investments and increases in sales to MBEs via the asisstance of MBDA programs, services and resources.

Average # of calendar days to hire non-SES/SL/ST positions via USAJobs (from the time a recruitment request package is received to the official final job offer and acceptance).

The indicator reflects how well Manufacturing USA Institutes meets a real national need and is intended to measure the extent to which the industrial partners perceive that they are receiving value from the existence of the Institute. Non-Federal partners dedicate resources when they believe that there will be economic benefit. Non-Federal sources include industry partners of all sizes, state and local governments, economic development entities, institutions of higher education, private organizations and individuals. Investment includes cash and in-kind resources provided.