This indicator describes a major service that ES provides to its customer base via the HR Tower -- that being the timely processing of Personnel Action Requests (PARs) which are used to accommodate all categories of pay and non-pay related personnel changes for in-scope bureau employees. Examples include (but are not limited to) interim appointments, return-toduty, change-in-duty station, cash awards, relocation incentive, locality pay, and many others. The sources for these data are: Treasury HR system (HRConnect); NFC Payment system (PAYE and subsystems); ES ServiceNow system; and the ES Tableau Data.

Percent of all non-transfer new hires (1XX NOAs except 130, 132, 145, 147) that were veterans (B, P, V vet status codes)

This indicator represents the average of all indicators reported Department-wide. The results of this indicator lag one year after the results of all the indicators within the Department. This metric is calculated based on actuals for all public performance indicators.

Proposed new indicator for FY 2022. Measure is under development.

This indicator measures the percentage of obligated procurement dollars awarded to small disadvantaged businesses.