Performance Indicator,Fiscal Year,Actual,Target,Proximity,Status
"Customer satisfaction with NWS services, as measured by the American Customer Satisfaction Index",09/30/2011,84,84,100,Met
"Customer satisfaction with NWS services, as measured by the American Customer Satisfaction Index",09/30/2012,84,84,100,Met
"Customer satisfaction with NWS services, as measured by the American Customer Satisfaction Index",09/30/2013,82,84,98,Met
"Customer satisfaction with NWS services, as measured by the American Customer Satisfaction Index",09/30/2014,84,84,100,Met
"Customer satisfaction with NWS services, as measured by the American Customer Satisfaction Index",09/30/2015,80,,,
"Customer satisfaction with NWS services, as measured by the American Customer Satisfaction Index",09/30/2016,82,,,
"Customer satisfaction with NWS services, as measured by the American Customer Satisfaction Index",09/30/2017,82,,,
"Customer satisfaction with NWS services, as measured by the American Customer Satisfaction Index",09/30/2018,85,,,
"Customer satisfaction with NWS services, as measured by the American Customer Satisfaction Index",09/30/2019,86,80,108,Exceeded
"Customer satisfaction with NWS services, as measured by the American Customer Satisfaction Index",09/30/2020,86,80,108,Exceeded
"Customer satisfaction with NWS services, as measured by the American Customer Satisfaction Index",09/30/2021,81,81,100,Met
"Customer satisfaction with NWS services, as measured by the American Customer Satisfaction Index",09/30/2022,82,81,101,Exceeded
"Customer satisfaction with NWS services, as measured by the American Customer Satisfaction Index",09/30/2023,82,81,101,Exceeded
"Customer satisfaction with NWS services, as measured by the American Customer Satisfaction Index",09/30/2024,,82,,
"Customer satisfaction with NWS services, as measured by the American Customer Satisfaction Index",09/30/2025,,82,,