Performance Indicator;Fiscal Year;Actual;Target;Proximity;Status
Customer satisfaction with NWS services, as measured by the American Customer Satisfaction Index;09/30/2011;84;84;100;Met
Customer satisfaction with NWS services, as measured by the American Customer Satisfaction Index;09/30/2012;84;84;100;Met
Customer satisfaction with NWS services, as measured by the American Customer Satisfaction Index;09/30/2013;82;84;98;Met
Customer satisfaction with NWS services, as measured by the American Customer Satisfaction Index;09/30/2014;84;84;100;Met
Customer satisfaction with NWS services, as measured by the American Customer Satisfaction Index;09/30/2015;80;;;
Customer satisfaction with NWS services, as measured by the American Customer Satisfaction Index;09/30/2016;82;;;
Customer satisfaction with NWS services, as measured by the American Customer Satisfaction Index;09/30/2017;82;;;
Customer satisfaction with NWS services, as measured by the American Customer Satisfaction Index;09/30/2018;85;;;
Customer satisfaction with NWS services, as measured by the American Customer Satisfaction Index;09/30/2019;86;80;108;Exceeded
Customer satisfaction with NWS services, as measured by the American Customer Satisfaction Index;09/30/2020;86;80;108;Exceeded
Customer satisfaction with NWS services, as measured by the American Customer Satisfaction Index;09/30/2021;81;81;100;Met
Customer satisfaction with NWS services, as measured by the American Customer Satisfaction Index;09/30/2022;82;81;101;Exceeded
Customer satisfaction with NWS services, as measured by the American Customer Satisfaction Index;09/30/2023;82;81;101;Exceeded
Customer satisfaction with NWS services, as measured by the American Customer Satisfaction Index;09/30/2024;;82;;
Customer satisfaction with NWS services, as measured by the American Customer Satisfaction Index;09/30/2025;;82;;