Performance Indicator	Fiscal Year	Actual	Target	Proximity	Status
Percent of Hotline complaints related to DOC that are evaluated and referred for appropriate action within 30 days	09/30/2021 12:00:00 AM	0.92			
Percent of Hotline complaints related to DOC that are evaluated and referred for appropriate action within 30 days	09/30/2022 12:00:00 AM	0.96			
Percent of Hotline complaints related to DOC that are evaluated and referred for appropriate action within 30 days	09/30/2023 12:00:00 AM	0.96	0.85	1	Exceeded
Percent of Hotline complaints related to DOC that are evaluated and referred for appropriate action within 30 days	09/30/2024 12:00:00 AM		0.85		
Percent of Hotline complaints related to DOC that are evaluated and referred for appropriate action within 30 days	09/30/2025 12:00:00 AM		0.85