Performance Indicator,Fiscal Year,Actual,Target,Proximity,Status
Percentage of Managed Print Service Calls at Commerce Headquarters Answered in One Hour or Less,09/30/2018,100,95,105,Exceeded
Percentage of Managed Print Service Calls at Commerce Headquarters Answered in One Hour or Less,09/30/2019,98,95,103,Exceeded
Percentage of Managed Print Service Calls at Commerce Headquarters Answered in One Hour or Less,09/30/2020,95,95,100,Met
Percentage of Managed Print Service Calls at Commerce Headquarters Answered in One Hour or Less,09/30/2021,100,95,105,Exceeded
Percentage of Managed Print Service Calls at Commerce Headquarters Answered in One Hour or Less,09/30/2022,100,95,105,Exceeded