<response><row><row _id="row-z6rq.uvwh-9ts6" _uuid="00000000-0000-0000-2D50-9CEA3E4EAB4C" _position="0" _address="https://performance.commerce.gov/resource/_5m8d-nnap/row-z6rq.uvwh-9ts6"><performance_indicator>Percentage of customers who indicate the employees they interacted with were helpful (Patents)</performance_indicator><fiscal_year>2023-09-30T00:00:00</fiscal_year><actual>85%</actual><target>0.82</target><proximity>1.04</proximity><status>Exceeded</status></row><row _id="row-3hdv.ngvy~phhz" _uuid="00000000-0000-0000-1C0C-363A7A0B8DEE" _position="0" _address="https://performance.commerce.gov/resource/_5m8d-nnap/row-3hdv.ngvy~phhz"><performance_indicator>Percentage of customers who indicate the employees they interacted with were helpful (Patents)</performance_indicator><fiscal_year>2024-09-30T00:00:00</fiscal_year><target>0.75</target></row><row _id="row-u64k.k82m.jfkg" _uuid="00000000-0000-0000-5BB5-76F5963C52A9" _position="0" _address="https://performance.commerce.gov/resource/_5m8d-nnap/row-u64k.k82m.jfkg"><performance_indicator>Percentage of customers who indicate the employees they interacted with were helpful (Patents)</performance_indicator><fiscal_year>2025-09-30T00:00:00</fiscal_year><target>0.75</target></row></row></response>